Frequently Asked Questions

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Frequently Asked Questions

Megamind Tuition Singapore provides one-stop tutoring solutions for all your additional or supplementary academic needs. We strive to connect all tutors and tutees through the Megamind Tuition Singapore’s mobile application, meeting the unique demands for each of our users, both tutors and tutees alike.

In order to start using the services provided by Megamind Tuition Singapore, all users are to register an account, prompted within Megamind Tuition Singapore’s mobile application.

Tutee who is in search of a tutor will list their job requirements and specifics under the job-posting tab within the mobile application. A job post that is specific to your needs, duration, price and location will be created and made publicly available for all users of Megamind Tuition Singapore. Due to the nature of the job posting function, tutees are free to create job postings, add specific notes and comments to hasten and streamline the search process. Tutee will eventually select a tutor of choice from a list of tutors who applied to your job post.

Tutor who would like to provide tutoring services can look at the various job postings within the mobile application. Tutors will submit their interest by applying to the specific job posted. From the list of tutors who applied to the job post, the tutee will make his tutor selection by approving the tutor of choice.

Payments for all tuition classes are collected from tutees and disbursed to tutors on a monthly basis. All payments collection and disbursement will be done automatically within Megamind Tuition Singapore mobile application.

At the closure of each month, all month-to-date tuition activities and its fees for each session will be  consolidated on a monthly invoice and made available on the mobile application. All fees and charges reflected on the Megamind Tuition Singapore mobile application is in the currency of Singapore Dollars (SGD).

Megamind Tuition Singapore will be imposing a fifty percent (50%) commission charge to tutors for services provided for the initial 31 days from the service commencement. The 31 day-count will commence from the first tuition session. As such, all tuition fees earned within the initial 31 days of service will be co-shared between Megamind Tuition Singapore and the tutor, in a 50% split.

All tuition fees earned after the initial 31 days since commencement of service shall be 100% earned by the tutor.

There are no commission charges imposed on tutees.

All users, both tutors and tutees alike, are encouraged to constantly monitor and be aware of their agreed tuition schedule set within the Megamind Tuition Singapore mobile application.

Should there be any rescheduling required, this shall be applied through the application at the earliest notice. The agreement to the rescheduling will be automatically coordinated through the in-app rescheduling function between tutors and tutees, and will be subjected to approval by both parties. Should any of the party disagree to the newly proposed time and/or date, the original class details shall prevail.

In the event where a tutee disagrees with the teaching style of the tutor, a change of tutor can be arranged after completion of 4 lessons with the existing tutor. We believe that it will take time for both tutor and tutee to adapt to a specific way of teaching. However if a tutee still decides to proceed with changing the tutor after 4 lessons, this could be arranged through the mobile application, or with the help  of our administrator.

Upon confirmation of job, tutor and tutee will be able to further interact through the in-app private messaging chat-box within the job post.

Tutors and tutees are strongly encouraged to be on time for an each lesson. In situation where one party is late for lesson, tutor and tutee are expected to co-ordinate among yourselves to reach a best solution for both parties (e.g. an extension of tuition class to make up the earlier portion of class that was missed out)

The duration for each class shall be determined by the tutee within the job posting, based on individual requirements and needs.

Each job created has a minimum requirement of 4 lessons per month with a minimum of 1 hour per lesson. All users, both tutors and tutees alike, are expected to minimally commit to a period of one month, or 4 lessons.